Payments & Return

In our online shop you can either order as a guest, or you can create a user account.

The user account can be set up easily and in a few steps during your order. After you have created your account, you will receive an email. Please confirm your registration by following the link in the e-mail. Your customer account is now set up and you can access it in the future, e.g. to inform yourself about the shipping status of your order.

Once you have decided on your desired items, simply place them in the shopping cart and click on CHECKOUT. Then quickly enter your address and select a payment method. Voilá! Please note that the goods will be reserved for you for a period of 7 days if you choose the payment method prepayment. After this period your order will be automatically cancelled.

It is not possible to order by phone.

You can pay by bank transfer, direct debit, credit card, prepayment and PayPal. It may be, that not all payment methods will be offered at all times. Which payment methods you can choose from depends on an automated process that runs on every single order. Of course you can also simply choose another payment method or contact us. Please keep in mind that you can pay a voucher only via PayPal, credit card or EPS.

You transfer the order amount to us. As soon as we have received your payment, we will process your order and ship your package. In your order confirmation you will receive our bank details, the reason for payment and the order amount. Please note that we cannot process your order as long as we do not receive your payment.